Together We Are Able

The New Smyrna Beach Utilities Commission (UCNSB) has worked hard to develop strategies for sustaining our water and energy resources so that they can be enjoyed for generations to come, and we’d like to invite YOU to be a part of it.

Through conservation and smart choices in the way we run our households, everyone can do their part to protect our vital resources – and save money on utility bills!

Browse through this website to learn about our amazing drinking water source, the Floridan Aquifer, as well as UCNSB plans to provide for our customers. We will feature easy ways that YOU can help conserve water & energy while saving money every month.

Together, we’ll be able to ensure that our natural resources are viable, reliable, and sustainable – because together, we are able.

Read helpful articles to help you conserve energy & water!

Read about the latest community events, news and more!

Florida Aquifer

When you turn on the faucet for a drink of water or throw a load of laundry into the washer, you don’t typically stop to wonder where that water comes from. For the southeastern United States, the answer to that question is the Floridan Aquifer. This marvel of nature is an ancient underground reserve of some of the purest water on earth, containing layer upon layer of sand, clay, shell and limestone that work to naturally filter our water. Extending beneath all of Florida, as well as portions of Alabama, Georgia, and South Carolina – and into the Gulf of Mexico and the Atlantic – this aquifer supplies potable water to almost 10 million people.

Photo of Florida Aquifer System

While our aquifer contains both saltwater and freshwater, the two normally remain separate. This is because the salt water is heavier – causing it to sink to the bottom, while the fresh water floats closer to the surface and is regularly replenished by rainfall. In some areas, the water within the aquifer is confined by layers of clay, causing it to be pressurized so that it can rise to the surface via wells. Volusia County currently has 23 of these wells, the use of which must be rotated as not to draw too much water from a single well at one time. Drawing too much water can lead to saltwater intrusion, which is basically when saltwater moves into the space left once the freshwater has been removed – leading to higher salt content in our freshwater reserves

If you have ever visited one of Florida’s natural springs such as Alexander Springs, Salt Springs, or Silver Glen Springs, then you have experienced our aquifer first-hand. Springs are unique places that the aquifer’s water escapes and rises to the surface level from deep within the earth.

Planning Our Future

It is natural to think that since the Floridan Aquifer is replenished by rainfall, that there is an abundance of water steadily flowing into the reserve. Florida has no shortage of rainfall – about 50 inches per year. However, only about 13 inches of that total actually makes it into the aquifer. The rest is evaporated, or runs off of the land into surface waters before it gets the chance to absorb into the ground. Roads, parking lots, buildings, and other changes to the landscape all have an impact on the ability of rainwater to soak into the soil. This is why we must closely monitor, regulate, and plan extensively for all developments within our city as not to have any drastic effects on our future water supply.

Photo of kids drinking water

Since 1972, the withdrawal and regulation of our water use from the Floridan Aquifer has been overseen by the St. Johns River Water Management District. Appointed by the State of Florida, this agency is tasked with making sure that we maintain our balance with nature. They coordinate regional water supply planning, evaluate applications for large uses of water, and set limits on how much water our region is allowed to use. Our current maximum that we are allowed to draw from the aquifer is set at 8.33 million gallons per day, which we are falling well below with an average daily production of 5.2 million gallons per day.

In an effort to reduce the demands on the aquifer – and with the future needs of our ever-growing city in mind, the Utilities Commission started a program in the late 1990s to supply highly treated wastewater for irrigation needs. The use of this reclaimed water for irrigation frees up a large amount of our potable water allotment to be used for other areas. The UC has also been actively educating the public on water conservation over the years, in an effort to reduce the wasting of water by households in our district – this program has successfully lowered per capita water use.

Photo of family walking on beach

In addition, the UC has big plans for the large swath of land named the Western Utility Complex, which is located west of I-95 and is the site that our wastewater treatment plant – formerly located on the North Causeway – was moved to in 1998.There is adequate space on this land to construct other structures that would allow us to process a larger amount of water.

Our plan for the future is to draw brackish water from lower levels of the aquifer through four deep wells, treat this water through reverse osmosis and then blend it with potable water from existing wells. The water will then be sent to a newly built booster pumping station which will send the water out for consumption to our western service territory. Treatment of this brackish water will produce a byproduct of brine, which we will send to a new 200-acre pond, where it will be diluted before being returned to our Water Reclamation Facility to become reclaimed water for irrigation – a key component to conserving and sustaining our water supply. The fact that this water can be utilized for irrigation means that NO water is ever wasted. We’ve even changed the name of our facility from a wastewater treatment plant – to a Water Reclamation Facility.

WHEN will we surpass our daily water allowance?

Our water resources and engineering staff is constantly monitoring conditions and anticipating the need for change. Our current projections indicate that we will have sufficient water allowance through 2035 without any modifications to our current system. If we do find a need for additional water, we can request an increase in our allocation that we take from the aquifer. We also have our Alternative Water Supply plan ready to implement immediately, as outlined above.

An important consideration when thinking about our water supply is that each and every resident of New Smyrna Beach can help. Every household can make small modifications to contribute to the greater good. Together, we will be able to ensure that our natural resources are viable, reliable, and sustainable far into the future.

Conservation Tips

Conservation is the right thing to do for our environment, and for your wallet. Whatever your motivation is, you should feel good about limiting the amount of water and energy that is expended running your home. Something that a lot of people don’t realize is that water and energy use are connected – you can’t use one of these resources without using the other. The transportation of water into a home requires energy, as well as treating and heating water.

Likewise, almost every power source – from hydroelectric to natural gas to nuclear to solar, requires water in one form or another. The good news is that this means that the conservation of one of these resources has a positive impact on the other as well.

We’ve compiled a list of easily implemented changes that you can take advantage of on a daily basis to save money on utility bills – while helping UC ensure that there is water for all.

Photo of a Kitchen

In the Kitchen

Cooking, cleaning and washing dishes uses a lot of water and energy, but there are things we can do to slow the flow.

  • Run the dishwasher instead of washing by hand. This uses less hot water, and could save you up to $40 per year.
  • Make sure that your appliances fit the size of your household. Oversized refrigerators or dishwashers are wasteful if there are only a couple of people in the house.
  • Don’t run the dishwasher until it is completely full.
  • Scrape leftover food off of dishes instead of rinsing them.
  • Don’t let water run when rinsing fruits and vegetables. Place them in a shallow pan and fill it with water.
  • Always buy Energy Star appliances. They cost less to operate and will save you money over their lifetime. Also look for high-efficiency features such as automatic shut-off.
  • Install low-flow aerators on faucets. Replacing these screw-on tips can reduce the flow rate so that you use less water every time you use the faucet.
  • Check regularly for leaky faucets, which can waste 1,600 gallons of water each year.
  • Check the temperature in your refrigerator. If the temp is lower than 37 degrees, you are wasting money. There is no need to set your fridge lower, and the freezer should remain between 0 and 5 degrees.


Photo of a Bathroom

In the Bathroom

On average, toilets account for nearly 30% of total home water use. Along with the shower, tub and sink, the bathroom becomes the area where the most water (and money) goes down the drain.

  • Fix leaky faucets & toilets. A leaky toilet can waste 200 GALLONS of water PER DAY!
  • Take showers instead of baths. A five minute shower uses 10 to 25 gallons of water, whereas a bath uses about 70 gallons.
  • Install low-flow showerheads, which use a third less water than regular nozzles. The UC has been running a free low-flow showerhead exchange program since 2008!
  • Install low-flow aerators on faucets.


Photo of mom and daughter in Laundry Room

In the Laundry Room

Washing clothes seems like a continuous chore – you get everything clean and folded…and as soon as you get dressed for the day, the cycle begins anew. Especially in homes with children, it seems like there is always a pile waiting to be washed.

Since the washer and dryer both use energy and water, adopting a few simple habits can really rack up the savings.

  • Wash full loads. This seems like a no-brainer, but sometimes we are tempted to wash clothes as soon as they get dirty – this wastes a whole lot of water so it is smarter to wait until you have a full load.
  • Use cold water. Lightly soiled clothes will get perfectly clean using cold water, and you won’t pay the extra heating cost. Reserve the use of hot water only for clothes that are very dirty.
  • Use the high-speed spin cycle. It removes more water from your clothes before they leave the washer – so that they won’t have to spend as much time in the dryer.
  • Choose an Energy Star washing machine. Appliances with this rating use 35% less water and 20% less energy than standard machines.


Photo of a water heater

Your Water Heater

The average household spends $400 – $600 on water heating every year. This manifests as 14-18% of your monthly utility bill. Some minor adjustments can help keep that money in your pocket.

  • Turn down the thermostat to 120 degrees. This will also prevent scalding accidents.
  • Assess your water heater to make sure it fits your needs. If it is too big, you’re paying to heat water that you don’t need, and it may be time to replace it.
  • Insulate your hot water pipes. Water loses heat as it flows through the pipes, especially those within 3 feet of the tank. Once pipes are insulated, you’ll be able to lower the thermostat setting even more!
  • Purchase an Energy Star water heater. These energy-efficient appliances will save you a lot of money throughout their lifetime.
  • Insulate your water heater tank. This will help keep the water hot once it is heated.


Photo of lamps in house

Lighting Throughout Your Home

It’s a running theme on many a sitcom – and rings true in many of our homes. The image of Dad walking from room to room, switching off lights. Turns out he’s onto something; lighting accounts for 6% of energy costs in the average home.

  • Switch to LED light bulbs. These last longer, and use less electricity than traditional incandescent bulbs.
  • Turn off the lights! Simple – if you’re not in the room, the light doesn’t need to be on.
  • Keep lights clean. If lights are covered in dust, their output can be cut by 25% – so you’ll find yourself using supplemental lighting.
  • Purchase Energy Star light fixtures & lamps. These appliances use one-quarter of the energy of traditional fixtures.


Photo of a house wrapped in a scarf

Heating Your Home

While it seems unlikely since Florida has such a warm climate, heating costs account for a whopping 45% of an average home’s energy bill. This is the single biggest expense to your power bill over the course of a year.

  • Turn down the thermostat by 5 degrees. Each degree saves 2% on your bill, so this will amount to a savings of 10%. If you can’t remember to adjust the temp, install a programmable thermostat and you can forget about it.
  • Tune up your furnace. Call a professional to make sure your oil-burning furnace is operating at full capacity at least once per year. Gas furnaces should be inspected every two years.
  • Check filters. Forced-air furnaces and heat pumps have filters that need to be cleaned or replaced monthly to ensure their optimum performance.
  • Don’t block vents, registers, or radiators. If they are blocked by furniture, drapes or other obstructions, heat cannot circulate throughout the home, and the whole system will have to work harder.
  • Wear a sweater. If you get chilly, wear a sweater or bathrobe in your home instead of turning up the thermostat. Use an extra blanket in bed at night.


Photo of man caulking around windows

Outside of your Home

Your home’s protective outer shell – Sealing & insulation: An effective way to instantly lower your heating and cooling bills by 30% is by properly insulating and sealing your home.

  • Caulk cracks & gaps. Caulk is the easiest way to seal air leaks. It can be used to fill any gaps less than ¼-inch wide, and is available at any hardware store.
  • Weather-strip windows & doors. Sealing air gaps around windows and at the base of your doors prevents air from escaping – and also prevents outside air from getting in.
  • Find a weatherization program. If you need help financing the energy-efficient upgrades to your home, the Weatherization Assistance Program can help. Check with your state energy office or come see us at the Utilities Commission for details.


Photo of sprinkler system in yard

In Your Yard – Irrigation

Whether you are gardening or just trying to keep your lawn from turning brown, there are ways to keep your outdoor water use to a minimum. Half of all residential water is used for landscape irrigation, so it would be wise to take inventory of your sprinkler system and other methods to make sure that they are operating efficiently.

  • Have a rain sensor shut-off switch. Not only is this feature required by law, but it will also save you money by preventing unnecessary watering. Rainfall should be the foremost source of water for your plants.
  • Create irrigation zones. Group together plants with similar moisture needs, so that they can be watered efficiently.
  • Use the correct volume output. Make sure that you choose the correct sprinkler heads, and spacing of sprinklers so that you are not wasting water.
  • Placement of sprinkler heads is key. Water should not be spraying onto sidewalks, or hitting the side of your house. Heads should also be tall enough to clear the top of your turf without being restricted.
  • Make sure that your pipes are the correct size, to maintain correct pressure. Too small, and the pipes will burst due to excess pressure, causing leaks. Pipes that are too large allow larger droplets to escape the sprinkler heads, which can lead to erosion and runoff.
  • Maintenance! An irrigation system is not a “set it and forget it” situation. Frequently check the items in this list and make adjustments to keep all of the elements running smoothly.
  • Use controls, switches and timers. Familiarize yourself with the watering restrictions for your area, and make adjustments for rainy seasons.


Photo of hose spraying water

Water Restrictions

Water only as needed, and only before 10am, or after 4pm. Water no more than one hour per zone.

During Daylight Saving Time

Irrigation is allowed two days a week from the second Sunday in March until the first Sunday in November. Designated days:

  • Wednesday & Saturday at homes that have addresses that end in an odd number or have no address
  • Thursday & Sunday at homes that have addresses ending in an even number


During Eastern Standard Time

Irrigation is allowed one day a week from the first Sunday in November until the second Sunday in March. Designated days:

  • Saturday at homes that have addresses that end in an odd number or have no address

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